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AI Roadmap Workbook for Non-Technical Business Leaders

A clear, hype-free workbook showing the real areas where AI adds value — and where it doesn’t.
The Dev Guys — Built with clarity, speed, and purpose.

Purpose of This Workbook

If you run a business today, you’re expected to “have an AI strategy”. Everyone seems to be experimenting with, buying, or promoting something AI-related. But most non-tech business leaders face two poor choices:
• Agreeing to all AI suggestions blindly, expecting results.
• Saying “no” to everything because it feels risky or confusing.

It guides you to make rational decisions about AI adoption without hype or hesitation.

Forget models and parameters — focus on how your business works. AI is only effective when built on your existing processes.

How to Use This Workbook

Work through this individually or with your leadership team. The purpose is reflection, not speed. By the end, you’ll have:
• A prioritised list of AI use cases linked to your business goals.
• A visible list of areas where AI won’t help — and that’s acceptable.
• A realistic, step-by-step project plan.

Treat it as a lens, not a checklist. If your CFO can understand it in a minute, you’re doing it right.

AI strategy is just business strategy — minus the buzzwords.

Starting Point: Business Objectives

Start With Outcomes, Not Algorithms

Too often, leaders ask about tools instead of outcomes — that’s the wrong start. Start with measurable goals that truly impact your business.

Ask:
• What 3–5 business results truly matter this year?
• Where are mistakes common or workloads heavy?
• Which processes are slowed by scattered information?

AI is valuable only when it moves key metrics — revenue, margins, time, or risk. AI systems Ideas without measurable outcomes belong in the experiment bucket.

Start here, and you’ll invest in leverage — not novelty.

Understand How Work Actually Happens

Understand the Flow Before Applying AI

AI fits only once you understand the real workflow. Simply document every step from beginning to end.

Examples include:
• New lead arrives ? assigned ? nurtured ? quoted ? revised ? finalised.
• Customer issue logged ? categorised ? responded ? closed.
• Invoice issued ? tracked ? escalated ? payment confirmed.

Every process involves what comes in, what’s done, and what moves forward. AI belongs where the data is chaotic, the task is repetitive, and the result is measurable.

Step 3 — Prioritise

Score AI Use Cases by Impact, Effort, and Risk

Choose high-value, low-effort cases first.

Think of a 2x2: impact on the vertical, effort on the horizontal.
• Quick Wins — high impact, low effort.
• Reserve resources for strategic investments.
• Minor experiments — do only if supporting larger goals.
• Avoid for Now — low impact, high effort.

Always judge the safety of automation before scaling.

Your roadmap starts with safe, effective wins.

Balancing Systems and People

Fix the Foundations Before You Blame the Model

Without clean systems, AI will mirror your chaos. Ask yourself: Is the data 70–80% complete? Are processes well defined?.

Keep Humans in Control

Keep people in the decision loop. As trust grows, expand autonomy gradually.

Avoid Common AI Pitfalls

Learn from Others’ Missteps

01. The Shiny Demo Trap — getting impressed by flashy demos with no purpose.
02. The Pilot Graveyard — endless pilots that never scale.
03. The Automation Mirage — expecting overnight change.

Define ownership, success, and rollout paths early.

Working with Experts

Non-tech leaders guide direction, not coding. Focus on measurable results, not buzzwords. Expose real examples, not just ideal scenarios. Clarify success early and plan stepwise rollouts.

Transparency about failures reveals true expertise.

Signs of a Strong AI Roadmap

Signs Your AI Roadmap Is Actually Healthy

Your AI plan fits on one business slide.
Buzzword-free alignment is visible.
Ownership and clarity drive results.

Quick AI Validation Guide

Before any project, confirm:
• What measurable result does it support?
• Which workflow is involved, and can it be described simply?
• Do we have data and process clarity?
• Where will humans remain in control?
• What is the 3-month metric?
• What’s the fallback insight?

Conclusion

AI should make your business calmer, clearer, and more controlled — not noisier or chaotic. A real roadmap is a disciplined sequence of high-value projects that strengthen your best people. When AI becomes part of your workflow quietly, it stops being hype — it becomes infrastructure.

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